FAQsFREQUENTLY ASKED QUESTIONS:
- What is your shipping policy?
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering. DURING THE HOLIDAY'S WE ASK FOR YOUR PATIENCE.
- Do you ship Internationally?
International shipments may incur customs fees.
The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
- What if my order never arrived?
If your order does not arrive please let us know! First, check your shipping confirmation and check that you have entered the correct address.
- If the address was incorrect, we will be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with our third part retailer at: [email protected] Subject Line: Shipping/Return Let Your Love Be Real
***Make sure you quote your order number. We'll see what can be done.
- What is your returns policy on damaged items? The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week's time!
Please get in touch with our Third Party retailer at: [email protected]
Subject Line: Return - Let Your Love Be Real and see attached photo
- What if I received the wrong size? If you are unhappy with the size you have received, first check that the size stated on the garment matches the size stated on the sizing chart.
Though rare, it is possible that the garment was mislabeled. Let us know and we will get you sorted out. If you would like a different size, get in touch with our third party retailer: [email protected]
Subject Line: Size Issue - Let Your Love Be Real
- Read More at: https://www.printful.com/policies/returns